How It Works

From doorstep to doorstep.

A premium laundry experience built to be invisible — you bag it, we handle everything else.

  • Free pickup & delivery on Large/XL
  • 24–48h turnaround
  • Free cancel/reschedule up to 12h before
Book my pickup

🔒 Secure checkout · Free cancel up to 12h before · ★ 4.9 from 200+ Sydney customers

200+
Sydney customers
4.9
Average rating
24–48h
Turnaround
01

Book online

⏱ Under 60 seconds

Choose a pickup day and a 2-hour window. Tell us about any special instructions — delicates, allergies, fabric softener preferences. Takes under 60 seconds.

02

Bag it up

🛍 No-contact pickup

Use our branded reusable bag (delivered free with your first order) or any sturdy bag. Leave it at your door — you don't need to be home.

03

We collect

📍 Tracked pickup window

Our team picks up during your 2-hour window and sends you a confirmation. Flat $12.50 covers both pickup and delivery — no per-kilo surprises.

04

Premium wash

🌿 Eco-friendly · hospital-grade detergents

Processed at our Wentworth Point facility on commercial-grade machines, with eco-friendly detergents. Sorted, washed, dried, folded, and quality-checked by hand. Want to see where your clothes will be washed? Visit launddry.com.au launddry.com.au

05

Delivered fresh

✓ Quality-checked by hand

Back at your door within 24 to 48 hours, neatly folded and packaged. Need it sooner? Add express 24-hour return for $15.

Ready in 60 seconds?

Pick a date, drop your bag at the door — we handle the rest.

Schedule my pickup

🔒 Secure checkout · Free cancel up to 12h before · ★ 4.9 from 200+ Sydney customers

FAQ

Questions, answered.

Still have questions? Contact us at hello@laundryload.com.au

"Game changer. Bag at the door, fresh folded laundry back in 2 days. I get my Saturdays back."
— Soo-jin, Rhodes

Ready when you are.

Schedule first pickup

🔒 Secure checkout · Free cancel up to 12h before · ★ 4.9 from 200+ Sydney customers